Shipping and Delivery

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1. Domestic Shipping (Within India)

Shipping Locations:
We offer shipping services to all regions within India.

Processing Time:
Orders are processed within 1-2 business days upon receiving payment, excluding weekends and public holidays.

Shipping Time:
Delivery typically takes between 3 to 7 business days, depending on the destination. Please note that shipping times may vary due to factors such as weather conditions, local holidays, and the specific courier service.

Shipping Charges:
Shipping charges are calculated based on the weight of the product and the delivery location. The charges will be displayed at checkout before you complete your purchase.

Delivery Method:
We partner with trusted courier companies to ensure safe and reliable delivery of our water purifiers, treatment parts, repair services, and installation kits.

Shipping Policy for Repairs and Installations:
For repair and installation services within India, our team will contact you to schedule an appointment at a time that is convenient for you. The cost of the service will depend on the scope of work and parts needed. We will inform you of the charges before proceeding with any service.

Packaging:
All products, including water purifiers and treatment parts, are securely packed to prevent damage during transit.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email to track your order.

Delivery Issues:
If there are any issues with the delivery (such as delays, damage, or missing items), please contact our customer service team at anubhawenterprise@hotmail.com within 7 days of receiving your order. We will work with the courier service to resolve any issues.

2. International Shipping (Outside India)

Shipping Locations:
We offer international shipping to select countries. If your location is not listed at checkout, please contact us at anubhawenterprise@hotmail.com to confirm if we can ship to your country.

Processing Time:
Orders are processed within 1-2 business days upon receiving payment, excluding weekends and public holidays.

Shipping Time:
Delivery time depends on the destination country. International orders may take between 7 to 21 business days, depending on the shipping method and customs processing.

Shipping Charges:
Shipping charges are calculated based on the destination country, the weight of the product, and the chosen delivery method. These charges will be displayed at checkout before you complete your purchase.

Customs and Import Duties:
For international shipments, customs duties and taxes may apply in your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.

Delivery Method:
We use reliable international courier companies for shipping water purifiers, treatment parts, and other products. The delivery method may vary depending on the destination country.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email to track your international order.

Packaging:
All products are securely packed to ensure safe delivery. We ensure that international shipments meet the necessary customs regulations and standards.

Delivery Issues:
For any issues regarding international deliveries (delays, damage, or missing items), please contact our customer service team at anubhawenterprise@hotmail.com within 7 days of receiving your order. We will work with the shipping provider to resolve any concerns.

General Terms and Conditions

• Order Cancellations: Orders can be canceled within 24 hours of purchase. After that, cancellation may not be possible, especially if the order has already been dispatched.
• Returns and Refunds: Please review our return policy for information on how to return products or request a refund. Returns are accepted for damaged or defective items, but the return shipping costs are the responsibility of the customer.
• Customer Support: If you have any questions about shipping, delivery, or need assistance with your order, please contact our support team at anubhawenterprise@hotmail.com.

We strive to ensure that your experience with Anubhaw Enterprises is seamless and satisfactory. Thank you for choosing us for your water purifier and treatment needs!